Quality cybersecurity for healthcare clients and consumers

TAMPA, Fla., Jan. 4, 2022 (GLOBE NEWSWIRE) – Black Book Research has received responses to a survey of 2,980 security and IT professionals from 877 vendor organizations to identify gaps, vulnerabilities, and loopholes that persist to keep hospitals and doctors from the proverbial sitting ducks for data breaches and cyber attacks. Eighty-six percent of IT pros agreed that data attackers are overtaking their medical businesses, which keeps vendors at a disadvantage in responding to vulnerabilities.

Eighty percent of respondents said their organization has an interim CISO, and 64% of IT managers believe their connected medical devices are secure with current software updates.

A fragmented mix of 462 vendors offering data security services, core products and solutions, software, consulting and outsourcing received feedback from users including large IT companies, small security vendors. and mid-size, healthcare companies, consultants and start-ups during the survey period. Q1 2021 to Q4 2021.

“Most CISOs and CIOs in the healthcare sector have no choice but to exploit next-generation cybersecurity system tools and solutions in order to protect the data of their provider organizations, but also to remain solvent” said Doug Brown, president of Black Book ™. “The threat landscape in healthcare has become a breeding ground for malware, ransomware, medical record breaches and patient privacy, phishing shipments and cyber attacks with the adoption of telehealth and remote monitoring of patients in the COVID era in particular. “

“The reality is that many cybersecurity solutions purchased in 2020 may already be outdated and flawed in tackling the development of hacks and breaches of 2022, and marginal performing hospitals face another threat of shutdown due to related expenses and damage to supplier reputation, ”said Brown. “Virtual patient visits and telehealth to prevent the spread of the virus have expanded the use of remote access systems that serve as entry points into healthcare information platforms for cyber attacks.”

Yet 21% of CIOs with negative operating margins in 2020 report slow or no progress in orchestrating a proactive cybersecurity technology infrastructure to support their long-term protection efforts.

“Considering the complexity of every healthcare system and physician organization, implementing the right software and cybersecurity solutions in a delicate order is crucial so as not to create an even worse situation during the transition,” said Brown. “The pandemic has also generated a huge amount of patient medical data stored by local, state and federal government agencies, as well as vendor organizations that have seen an increase in malicious computer attacks authorized through less secure technologies and connections. interoperability. “

In contrast, 96% of CIOs and CISOs of companies whose margins are favorable to long-term viability (marked at more than 5%) report having successfully maintained cybersecurity programs and initiated transformations, with capital expenditures planned in 2022 for upgraded tools such as cybersecurity analysis, network security, open source solutions, threat intelligence and cloud security.

A key finding from the 2022 cybersecurity budget allocation survey emerged: Only 22% of IT managers trust their healthcare organization to allocate sufficient funds to secure their IT systems.

While spending on cybersecurity consulting, software and outsourced solutions is assessed for the calendar year, liability insurance spending increased six-fold in 2021 to protect healthcare providers in the event of ransomware , data breaches and other cyber incidents. Sixty percent of CIOs surveyed said their organization had to submit a cyber insurance claim since 2019.

In an independent Black Book survey of 5,150 healthcare consumers, 95% of patients said they believed their providers were protecting them from communications from data breaches and real threats. Ten percent of responding consumers said they had only been made aware of any cyberattacks in the healthcare industry in the past 24 months because of regional media coverage.

Consumers indicate that the confidence that their personal health data is protected will become an important issue in choosing a provider in 2022. 91% of patients aged 25 to 34, 96% of patients 35 to 44, and 87% of patients aged 45 to 54 said they would break with their current loyalty to the healthcare system, be it a hospital or doctor’s office, if a major data breach or ransomware incident affected them personally in 2022 when the IT solutions available to protect their privacy were not properly used.

Black Book ™ announces the best performing cybersecurity software and service providers, ranked by customer satisfaction on 18 KPIs based on customer experience across multiple categories of tools and solutions.

Black Book Market Research LLC conducts polls and surveys of healthcare executives and frontline users on their current technology and service partners and rewards top performing vendors based on performance based on qualitative indicators of the customer experience and satisfaction with solutions / services and three customer loyalty indicators. Black Book surveyed users from eighteen categories of cybersecurity vendors, consultants, and advisors who produced the 2021 Top Performing Vendor Ratings.

The full rankings of hundreds of vendors can be viewed at https://blackbookmarketresearch.com/health-data-security-and-privacy.

END-TO-END CORPORATE CYBERSECURITY SOFTWARE AND SERVICES – COALFIRE

SECURITY ADVISORS AND CONSULTANTS – CLEARWATER

APPLICATION SECURITY TEST SOLUTIONS – SYNOPSYS

ATTACK DETECTION AND PREDICTIVE PROTECTION – NETSCOUT

AUTHORIZATION / AUTHENTICATION & SINGLE SIGN-ON SOLUTIONS – SECUREAUTH

BLOCKCHAIN ​​DEVELOPMENT SOLUTIONS – HASHED HEALTH

CLOUD SOLUTIONS – AMAZON WEB SERVICES (AWS)

COMPLIANCE AND RISK MANAGEMENT SOLUTION – CLEARWATER

CYBERSECURITY TRAINING AND EDUCATION – PROOFPOINT

DATA ENCRYPTION – VIRTRU

END POINT SECURITY SOLUTIONS – BLUERIDGE NETWORKS

CORPORATE FIREWALL NETWORKS – FORCEPOINT

GENERAL DATA PROTECTION REGULATION PROVIDERS (US BASED COMPANIES) – TRUSTWAVE

IDENTITY AND GOVERNANCE MANAGEMENT SOLUTIONS – SAILPOINT

INTRUSION DETECTION AND THREAT PREVENTION – CROWDSTRIKE

INTERNET OF OBJECTS (IOT) & MANAGEMENT OF MOBILE HEALTH DEVICES / EDM – MEDIGATE

NETWORK SECURITY – CHECKPOINT

SERVICES MANAGED IN OUTSOURCING AND SECURITY NETWORK – FORTIFIED HEALTH SECURITY

PATIENT CONFIDENTIALITY MONITORING – MAIZE ANALYTICS

RANOMWARE PROTECTION – VMWARE CARBONBLACK

SECURE COMMUNICATION PLATFORMS: PHYSICIAN PRACTICES – PERFECTSERVE

SECURE COMMUNICATION PLATFORMS: HPITAUX AND HEALTH SYSTEMS – SPOK

SECURE AND PROTECTED HEALTH WEB GATEWAYS – CISCO

SECURITY EVENT AND INFORMATION MANAGEMENT (SIEM) SOLUTIONS – LOGRHYTHM

About Black Book Research

Black Book Market Research LLC, its founder, management and staff do not own or hold a financial interest in any of the cybersecurity providers covered and included in the surveys it conducts. Black Book reports the results of the satisfaction and customer experience rankings collected in the publication and in the media before the supplier notifies the results of the rating and does not claim the supplier participation fee, review fee, the costs of inclusion or information and / or collaboration of the suppliers, because Black Book questions the suppliers. ‘clients.

In 2009, Black Book began surveying the user and customer experience of healthcare with more than 800,000 users of healthcare software and services. Black Book has extended its prowess and reputation for independent and impartial investigations to IT and medical records professionals, practice administrators, nurses, financial executives, executives and senior technology executives. hospital information. The Cybersecurity Product and Service Satisfaction and Customer Experience Surveys were launched exclusively in the healthcare industry in 2011 by Black Book Market Research LLC.

Press contact, [email protected] for more information.

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